Refund policy

All Sales Are Final

Because our products are dietary supplements, we do not accept returns or offer refunds once an order has shipped.

Problems With Your Order

We will send a free replacement if:

• You received the wrong product or the label is incorrect
• The product is expired
• The inner safety seal is broken or open when it arrives
• The product arrives damaged or defective (for example, a leaking or crushed container)

To request a replacement, email us within 14 days of delivery with your order number and photos of the product, the label, and the expiration date and lot number on the bottom of the container. The product does not need to be returned.

Not Covered

Containers that are dented but still sealed, change of mind, or taste preference.

Lost Packages

If your tracking has not updated for 30 days, contact us and we will look into it with the carrier. We are not responsible for packages marked as delivered by the carrier.

Subscriptions

To stop future orders, see our Subscription Cancellation Policy.

Contact

info@eybplan.com